Privacy Policy
Last updated: December 2025
Overview
Entourage ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
Information you provide
- +Email address when joining our waitlist
- +Account information when you sign up
- +Communications when you contact us
Information collected automatically (with consent)
- +Device information (browser type, operating system)
- +Usage data (pages visited, time spent, interactions)
- +IP address and approximate location
Legal Basis for Processing
We process your personal data under the following legal bases (GDPR Article 6):
How We Use Your Information
- +To provide and maintain our services
- +To notify you about changes to our services
- +To provide customer support
- +To gather analysis and improve our services (with consent)
- +To detect, prevent, and address technical issues
Cookies and Tracking
We use cookies and similar tracking technologies. Analytics cookies are only activated after you consent via our cookie banner.
Types of cookies we use
- +Essential: Required for the website to function (no consent needed)
- +Analytics: Help us understand how visitors use our site (requires consent)
Third-Party Services
We use the following third-party services:
- +Vercel — Hosting and infrastructure (USA)
- +PostHog — Analytics (EU/USA, with consent only)
- +Supabase Auth — Authentication services (USA/EU)
- +Supabase — Database and backend services (USA/EU)
International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place:
- +Standard Contractual Clauses (SCCs) approved by the European Commission
- +Data Processing Agreements with all third-party processors
- +Encryption in transit and at rest
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
GDPR Rights (EU/EEA)
- +Right to access your personal data
- +Right to rectification of inaccurate data
- +Right to erasure ("right to be forgotten")
- +Right to restriction of processing
- +Right to data portability
- +Right to object to processing
- +Right to withdraw consent at any time
We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority (supervisory authority).
CCPA Rights (California)
- +Right to know what personal information is collected
- +Right to delete personal information
- +Right to opt-out of the sale of personal information
- +Right to non-discrimination for exercising your rights
We do not sell your personal information.
Data Retention
- +Account data: Retained while your account is active, deleted within 30 days of account closure
- +Waitlist emails: Retained until you unsubscribe or 2 years, whichever is sooner
- +Analytics data: Anonymized or deleted after 26 months
- +Support communications: Retained for 3 years for quality and legal purposes
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting a notice on the Service or sending you an email. The "Last updated" date at the top indicates when this policy was last revised.
Contact Us
If you have questions about this privacy policy, wish to exercise your rights, or want to lodge a complaint, contact us at:
privacy@myentourage.dev→For EU residents, you may also contact your local data protection authority if you are unsatisfied with our response.